RETURNS

Returns


We stand behind the quality of our products and want you to feel confident in your purchase. If for any reason you're not completely satisfied, we offer a 60-day return window from the date of your order. Please review the guidelines below to ensure your return is eligible.

Eligibility for Returns

• Returns must be initiated within 60 days of your order date (not delivery date).

• Products must be shipped to our fulfillment center:

Return Address:
Dr. Keith’s Own Returns
2400 Celsius Ave, Unit B
Oxnard, CA 93030

• You are responsible for the cost of return shipping.

• To qualify for a refund, we recommend returning all product containers, including empty or partially used bottles.

• Refunds are limited to the product cost only — shipping charges from the original order are non-refundable.

How to Initiate a Return
1. Email us at support@drkeithsown.com with your order number and reason for return.

2. Carefully package your return — we recommend using the original packaging if possible.

3. Ship the product(s) back to the fulfillment center address above within the 60-day window.

Returns sent to any other location (including our business office) cannot be processed.

Refund Timeline

Once we receive your returned items, please allow 7–10 business days for processing. Refunds will be issued to the original form of payment.


Customer Service

Customer Service Email: support@buygoods.com
Customer Service PH# (302) 200-3480
CS phone line is open Monday to Friday from 10AM to 7PM EST.


⚠️ Important Notes

• Returns received after the 60-day window may not be eligible for a refund.

• We are not responsible for items lost in transit — we recommend using a trackable shipping method.

• If you received a damaged or incorrect product, please contact us immediately so we can make it right.

If you have any questions, feel free to contact us at support@drkeithsown.com or (302) 200-3480. We’re here to help and want to ensure you have the best experience possible.

Thank you for trying Dr. Keith’s Own — we truly appreciate your trust and support.

“Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease. Review all product warnings prior to use." "Not intended to cure any disease”.

The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. Always consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. You should not stop taking any medication without first consulting your physician. Results featured on this web site are atypical. As individuals differ, so will results. Dr. Keith’s Own distributes a product line made with natural ingredients. Always check with your doctor for risks associated with dietary supplements and your specific health conditions and/or allergies.
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